A New Model for the Selection of Information Technology Project in a Neutrosophic Environment

Abstract

Usually, companiesconfront the difficulty to make the best decision about the way to invest their recourses in different project alternatives. The companyacquires competitive advantages when their software development projects are well evaluated and correctly selected. Selecting projects in the Information Technology field presentschallengesin many senses; e.g., the difficulty that entails as-sessing intangible benefits, projects areinterdependent and companies impose self-constraints. In addi-tion, the framework to make the decision is generally uncertain with many unknown factors. This pa-per aims to propose a model that integrates methods, techniquesandtools such asthe Balanced Score-card Model, neutrosophic Analytic Hierarchy Processand zero-one linear programming. The proposed model is designed to select the best portfolio of Information Technology projects, it overcomes the ob-stacles mentioned above and can be coherently incorporated in the strategic plan process of any com-pany. In addition, it eases the course of experts’ decision making, because it is based on Neutrosophy and hence incorporates the indeterminacy term.