Evaluation Strategies of Leadership Management in Healthcare Systems: An Integrated Type-II Neutrosophic Optimization Approach

Abstract

This study presented a decision-making methodology to evaluate leadership management 
strategies in healthcare systems. This study used the multi-criteria decision-making (MCDM) methodology 
to deal with conflicting criteria in the decision-making process. The MCDM methodology is integrated with 
neutrosophic sets to deal with uncertainty and vague information in decision-making. The neutrosophic 
set has three memberships: truth, indeterminacy, and falsity. The type-2 neutrosophic set is a subset of the 
neutrosophic set with nine membership degrees. The neutrosophic set integrated with the COPRAS 
method to rank the alternatives. fourteen criteria and eleven alternatives are used to evaluate leadership 
management in healthcare systems. The sensitivity analysis was conducted to show the stability of the 
rank. The sensitivity analysis was performed with 15 cases to change the criteria weights and rank the 
alternatives under different weights. The results show that the rank of other options is stable in various 
instances. 

DOI: 10.5281/zenodo.11206311