Plithogenic Sets-Based MABAC Framework for Evaluating the Quality of Elderly Care Security Services for Left-Behind Elderly in Rural Areas of Western China: A Healthcare Industry Perspective

Abstract

This study proposed a multi-criteria decision-making (MCDM) methodology for 
evaluating the elderly care security services. These services consist various criteria, so the 
MCDM methodology is used. MABAC methodology is a MCDM method used to rank 
the alternatives. The MABAC methodology is integrated under the plithogenic sets to 
deal with vague and uncertainty data. The plithogenic sets are an extension of 
neutrosophic sets to deal with inconsistencies data. The criteria weights are computed in 
this study. Seven criteria and 13 alternatives are collected in this study. An application 
with opinions of three experts evaluate the criteria and alternatives. The results show the 
criterion Accessibility of Services has the highest weights and the criterion Technological 
Integration in Care Services has the lowest weights. The sensitivity analysis is performed 
to show the stability of rank of alternatives. 

DOI: 10.5281/zenodo.14607154