Neutrosophic Evaluation of Patient-Centered Care in Ecuador
Keywords:
Patient-Centered Care, Healthcare, Neutrosophic AnalysisAbstract
The perception of Ecuadorian patients about medical care and the implementation of Patient-Centered Care (PCC) is
a topic of profound relevance in the current health system. Lack of effective communication, variability in experiences, and lack
of awareness are some of the deficiencies that influence patients' perceptions and criteria. In this context, the general objective
of this neutrosophic evaluation is to identify the positive and negative aspects of PCC, as well as the perception of patients. The
results revealed that the Personal Experience (PE) of the patients is a predominant factor in the acceptance of PCC. Positive
experiences, such as effective communication and active participation in health decisions, generated positive perceptions. The
conclusions highlight the need to improve communication, education, and institutional support to promote patient-centered care
in Ecuador and address the indeterminacies present in the general perception.
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