Neutrosophic multi-criteria method to determine the effectiveness of consumer protection legislation in Ecuador

Abstract

The present research proposes a multi-criteria neurosophic method to determine the effectiveness of consumer protection legislation in Ecuador. A descriptive, observational, cross-sectional methodology is applied. The results achieved allow us to analyze how the laws and regulations implemented in the country have not yet managed to safeguard the rights of consumers and guarantee their well-being in the market. At the same time, it begins by presenting the current context of consumer protection in Ecuador, highlighting the importance of solid legislation in the defense of consumer rights and the promotion of fair and equitable commercial relations.