Assessment of English Teaching Systems Using a Single-Valued Neutrosophic MACROS Method

Abstract

: Multi-Criteria Decision Making (MCDM) approaches are an effective tool for
dealing with decision-making in various areas. It is a very complex and challenging task for
computing an admittable solution with different and conflicting criteria. This work
developed a new Measurement of Alternatives and Ranking according to the Compromise
Solution (MARCOS) approach for English Teaching System (ETS). The main advantage of
using this method is using a cost and profit solution for starting the formulation matrix,
calculating the utility degree in both solutions, new way for calculation a function of utility
and combination method, employed a large set of criteria and alternatives while keeping
stability. ETS is very important for organizations, countries, and governments. It is a very
critical task for assessing ETS. This paper proposed an example for using the MARCOS
method for Assessment ETS. This example contains five main criteria, twenty-two
sub-criteria and six alternatives for assessment ETS. The MARCOS method is employed
under Single Valued Neutrosophic Sets (SVNSs) because the assessment ETS contains
incomplete and uncertain information. So, SVNSs are an effective tool for overcoming this
uncertainty. Scale from 1-5 used for evaluated criteria and alternatives by three experts and decision-makers who have an expert in this field. This paper help organization and
countries which want to build an ETS.