Combined TOPSIS Technique for MAGDM Based on the Distance Measures and CRITIC under Single-Valued Neutrosophic Sets and Applications to Quality Evaluation of Whole Process Engineering Consulting Service Modes

Abstract

According to survey data released by the National Bureau of Statistics, from 2011 to 
2022, the total output value of China's construction industry showed an increasing trend year 
by year. From 2018 to 2021, infrastructure investment has always maintained a positive 
growth, indicating that the current construction industry is in a rapid development stage. In 
order to improve the development quality of the construction industry as much as possible, it 
is of great significance to develop the whole Process engineering consulting service model. 
The quality evaluation of whole process engineering consulting service modes is MAGDM. 
The single-valued neutrosophic sets (SVNSs) is useful tool to cope with uncertain information 
during the quality evaluation of whole process engineering consulting service modes. In this 
paper, the single-valued neutrosophic number combined TOPSIS (SVNN-CTOPSIS) model 
based on single-valued neutrosophic number Hamming distances (SVNNHD) and 
single-valued neutrosophic number Euclidean distance (SVNNED) is formed to cope with the 
MAGDM. The CRITIC model is utilized to obtain the weight numbers in light with the 
SVNNHD and SVNNED under SVNSs. Finally, numerical example and comparative analysis 
for quality evaluation of whole process engineering consulting service modes is utilized to 
verify SVNN-CTOPSIS model. The main contributions of this study are formed: (1) the 
CRITIC model is formed to obtain the weight numbers in light with SVNNHD and SVNNED; (2) the SVNN-CTOPSIS model is formed in light with SVNNHD and SVNNED under SVNNs; 
(3) Finally, numerical example and comparative analysis for quality evaluation of whole 
process engineering consulting service modes is employed to verify SVNN-CTOPSIS model.

DOI: 10.5281/zenodo.11435744