ExpTODIM-VIKOR Framework for Quality Evaluation of University Educational Management Using Linguistic Neutrosophic Numbers

Wentao Li; Qiuyan Zhao

Authors

Wentao Li Henan University of Science and Technology, Luoyang, 471000, Henan, China
Qiuyan Zhao Henan University of Science and Technology, Luoyang, 471000, Henan, China

Keywords:

MAGDM; 2TLNSs; ExpTODIM approach; VIKOR approach; quality evaluation of university educational management

Abstract

University educational management quality evaluation is a systematic assessment of
various elements involved in the educational management process of higher education
institutions. Its goal is to analyze aspects such as management systems, resource allocation,
faculty quality, student services, and curriculum design, measuring the impact of management
practices on teaching outcomes to ensure educational objectives are met. This evaluation system
helps improve the operational efficiency and teaching quality of universities, enhancing their
reputation and aligning talent cultivation with societal needs. The quality evaluation of
university educational management is a task well-suited for multi-attribute group decisionmaking (MAGDM). Recently, the Exponential TODIM (ExpTODIM) and VIKOR methods have
been introduced to address MAGDM challenges. For handling uncertain data during this
evaluation, the 2-tuple linguistic neutrosophic sets (2TLNSs) have been introduced as an
effective tool. In this research, the 2-tuple linguistic neutrosophic number ExpTODIM-VIKOR
(2TLNN-ExpTODIM-VIKOR) method is introduced to tackle MAGDM challenges using
2TLNSs. Furthermore, a numerical study focusing on the quality evaluation of university
educational management is conducted to validate the effectiveness of the 2TLNN-ExpTODIMVIKOR approach.

DOI: 10.5281/zenodo.13967816