Quality Assessment in Higher Education Management using the Modified MARCOS Method with Double-Valued Neutrosophic Numbers: A Case Study
Keywords:
MADM; DVNSs; MARCOS model; higher education managementAbstract
Quality is the core and soul of educational management, and educational management is the carrier of
quality. Only by improving the efficiency and quality of educational management can we promote the
healthy and long-term development of higher education. In the new era, universities should actively
introduce education quality assurance theory and advanced management concepts, reform the education
management quality assurance system, and thus play multiple educational functions such as enrollment
management, student training, degree awarding, and quality evaluation. Based on the theoretical and
event exploration of the quality assurance path of higher education management, China's higher
education will inevitably embark on a unique path of innovative development. The quality assessment of
higher education management is considered a multiple-attribute decision-making (MADM) problem.
Recently, the MARCOS approach has been utilized to advance MADM approaches. Double-valued
neutrosophic sets (DVNSs) serve as optimal decision-making approaches to represent uncertainty in
data during the evaluation of higher education management in academic institutions. In this research, the
MARCOS approach is developed for MADM using DVNSs. Subsequently, the double-valued
neutrosophic number MARCOS (DVNN-MARCOS) approach is proposed for MADM. Finally, a
numerical example is provided to validate the DVNN-MARCOS model in the context of quality
evaluation for higher education management.
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