Prioritization of Higher Education Management Strategies Based on the Neutrosophic Uncertainty Model for Sustainability

Abstract

This study proposes the multi-criteria decision-making methodology (MCDM) to rank 
the strategies of higher education management. We used the neutrosophic sets to deal with 
uncertain information in the MCDM solutions. We used two MCDM methods in this study such 
as CRiteria Importance Through Intercriteria Correlation (CRITIC) and alternative ranking order 
method accounting for two-step normalization (AROMAN). The CRITIC method is used to 
compute the criteria weights and the AROMAN method is used to rank the alternatives. We use 
the Trapezoidal Neutrosophic Z-Number (TNZN) which is an extension of the neutrosophic set 
to deal with vague data. This study uses nine criteria and ten alternatives to rank the strategies of 
higher education management. An empirical application is conducted to show the effectiveness 
of the proposed approach. We conducted the sensitivity analysis with two cases to show the 
different ranks of the alternatives. The results show the rank of alternatives is stable under 
different cases.  

DOI: 10.5281/zenodo.14954741