Probabilistic Interval-Valued Neutrosophic for Assessment of University Language Service Talent Development of Hainan Province Free Trade Port

Abstract

 The need for strong, globally focused language services has increased significantly as 
Hainan Province develops its Free Trade Port (FTP). Hainan's universities are essential to this 
development because they develop talent, offer translation and interpretation services, and 
promote intercultural dialogue. Using uncertainty framework, this study attempts to assess the 
present state and caliber of university language service development in support of the FTP. The 
availability of multilingual services, the caliber of translations, assistance for overseas students, 
and the incorporation of digital language aids were among the ten assessment criteria that were 
determined. We use the Probabilistic Interval-Valued Neutrosophic Hesitant Fuzzy Set 
(PIVNHFS) to solve uncertainty information. The contributions, preparedness, and innovation 
levels of ten university programs and service centers were evaluated. The results point to both 
service capacity strengths and weaknesses, especially with relation to adopted digital tools, 
applied translation, and cooperation with industry stakeholders. Considering regional growth 
and economic globalization, the assessment supports language services capacity building and 
strategic planning.

DOI: 10.5281/zenodo.16237272